Restaurant Supervisor

Responsibilities

• Supervise front-of-house and/or back-of-house staff.
• Ensure excellent customer service and handle guest complaints or special requests.
• Marketing of products
• Monitor staff performance, provide guidance, and assist with training.
• Ensure cleanliness, sanitation, and safety standards are maintained.
• Oversee table settings, order accuracy, and food presentation.
• Manage inventory levels and coordinate with kitchen or suppliers for stock needs.
• Assist in opening and closing duties, including daily reporting.
• Enforce restaurant policies, health regulations, and service standards.
• Support scheduling and delegation of tasks for efficient shift operations.
• Strong leadership and communication skills.
• Ability to manage time effectively and work under pressure.
• Proficient in POS systems and basic administrative tools.

Requirements & Qualifications

• Proven experience as a Restaurant Supervisor or in a similar leadership role.
• Strong leadership and communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of food safety and hygiene regulations.
• Experience in both front and back-of-house operations.
• Proficiency in handling POS systems and restaurant management software.
• Flexibility to work shifts, including weekends and holidays.
• Strong customer service skills and a positive attitude.