Job Description

We are seeking a dynamic and experienced Manager, Implementation to join our team in Johannesburg, South Africa.
In this pivotal role, you will lead and oversee the implementation of our cutting-edge solutions, ensuring seamless integration and optimal performance for our clients.
5-10 years’ experience in a Financial Services Organisation
Solid Project Management & Implementation background (5-10 years)
Hands-on experience in Transactional Banking, plus knowledge across Cash, Trade, Investor Services & Card
Client engagement experience across multiple African markets
Confidence to engage with senior/executive management (CFOs, Treasury Heads, Financial Managers)
Deep understanding of account opening, onboarding, FICA/KYC across African regions
Ability to take full ownership of implementations – driving “mandate to money”
Extensive Knowledge of TPS channels, SWIFT Payments, electronic channel integrations , onboarding and ISO
Solid operations and systems exposure

Qualifications

Bachelor’s degree in Business, Information Technology, or a related field
Minimum of 5 to 10 years’ experience in implementation management, preferably in a financial industry
Proven track record of successfully delivering complex implementation projects
Strong knowledge of project management methodologies and implementation best practice with Excellent leadership and team management skills
Outstanding communication and stakeholder management abilities
Analytical mindset with strong problem-solving and decision-making skills
Proficiency in relevant project management tools and software
In-depth understanding of industry-specific implementation processes and challenges
Project Management Professional (PMP) certification is desirable
Ability to travel within South Africa as required for client engagements
Fluency in English; knowledge of additional local languages is advantageous

Additional Information

Behavioural Competencies:

Technical Competencies:

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