24hr Flexi Sales Associate – Thembisa Mall Showroom

Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate will drive strong sales performance by converting showroom visitors into customers through compelling product demonstrations, consistently meeting sales targets, and accurately capturing orders and documentation.
• You will assess customer needs, clearly communicate pricing and offers, and highlight key product features. You’ll also handle customer queries, process payments, and manage refunds and credits to ensure a seamless experience.

What you will love doing in this role

• Lead sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
• Enhance customer interactions by delivering a positive, engaging sales and service experience where every customer feels valued and supported.
• Manage the full customer journey — from account opening through to order processing — ensuring a smooth, end-to-end experience.
• Leverage comprehensive product knowledge and pricing expertise to maximize conversion rates and deliver the best value to customers.
• Consistently exceed expectations by understanding customer needs and positioning solutions that close sales.
• Maintain high quality standards by ensuring all processes and interactions are accurate and professional.
• Keep the store environment clean, organized, and inviting through regular housekeeping.
• Provide actionable WFS feedback to identify improvement opportunities and help enhance store processes.
• Complete all administration and reporting tasks accurately and on time, ensuring performance records and metrics remain current.

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Clear criminal and ITC record – Must have
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun